Privacy Policy

1. The Scope

1.1 This policy explains the types of Personal Data the Company collects from natural persons, and how that data is processed, shared with third parties, and secured.

1.2 This Policy concerns information relating to an identified or identifiable natural person. An identifiable natural person is one who can be identified directly, or indirectly through a combination of additional information we hold or can access.

1.3 Under this Policy, "processing" means any operation that uses or collects Personal Data, including its management, structuring, and storage.

1.4 Our services are intended for a general audience and are not designed for anyone under the age of 18. We do not knowingly seek or collect information from any person under 18, and we do not knowingly permit such persons to use our services. If we discover that we hold any information about a child, we will delete it as quickly as possible.

2. What Personal Data Do We Have on You

2.1 We collect Personal Data when you access our service and channels or visit our website. In certain cases, we may request your Personal Data directly.

2.2 In other cases, we collect your Personal Data by analyzing how you use our Services or service channels, or by receiving information about you from our third-party partners.

3. No Requirement to Disclose Personal Information

3.1 You are not obliged to provide Us with any Personal Data. In some cases, however, withholding it may prevent Us from delivering the Services or granting you access to the website.

4. What Personal Data We Collect

4.2 The information we collect is not personal data and cannot be used to identify you.

4.3 Personal data we receive from you: any personal data you choose to provide when you connect with a third party online trading platform through Us.

4.4 Personal information you provide directly to third-party platforms to facilitate trade: your full name, address, phone number, and email address.

5. Legal Basis and Reasons for Processing of Personal Data

5.1 The company processes your Personal Data for the purposes described in this section and on the applicable legal basis.

5.3 Contact us by email for more details on the processing necessary to protect our legitimate interests.

5.4 We may use the information you provide for the following reasons and on the following legal grounds:

6. Transfer of Personal Data to Third Party

6.1 The Company may also share Personal Data with third-party providers who deliver services to us, such as hosting and storage providers, including IP address information and analysis of user experiences.

6.2 You may also request that we share specific Personal Data about you with third-party trading platforms. In these instances, we will provide the Personal Data you supply to us to those third-party trading platforms. Their use of your Personal Data is governed by their own privacy policies. Your Personal Data may be shared with multiple trading platforms.

6.3 The Company may share Personal Data with related entities or business partners. This provides the resources needed to enhance and improve the products and services offered to its customers.

6.4 To protect the rights or assets of third parties, the Company may disclose Personal Data to regulatory, local, or other official authorities.

6.5 We may also share your Personal Data with potential investors or buyers, or with lenders to the Company or any other company within the group, where such a transaction takes place (including the transfer or sale of assets belonging to the Company or any other company within the group), or as part of any merger, restructuring, consolidation, or bankruptcy of the Company or any other business within the group.

7. Cookies and Services from Third Parties

7.1 We may use third-party services, such as advertising providers and analytics companies, on our website. These companies may also use cookies or similar technology.

7.2 Cookies are small text files placed on your device each time you visit or access the website. They collect information about your preferences and browsing habits to improve the user experience, remember your settings, and tailor the products and services that may interest you. Cookies are also used for statistics and analytics.

7.3 Some of the cookies we use are session cookies. These are temporarily stored on your device and expire shortly after you close your browser. Others are persistent cookies, which remain on your device for a set period after you close your browser. They help the Website recognize you as a returning user and make it easier to return to the site.

7.5 Please note that if this happens, some or all of the Website's functions and features may not work as you expect.

Online Tracking Notice: This service does not currently respond to do-not-track signals.

8. Retention of Personal Data

8.1 The Company will retain your Personal Data for as long as necessary to fulfill the purposes described in this Policy, or for longer periods where permitted by applicable laws, regulations, policies, and orders.

8.2 We will share your information with third-party trading platforms for a period of 12 months. If you agree, we will continue to share your data for a further 12 months.

8.3 We regularly review the Personal Data we hold to confirm it is still needed.

9. International Transfers

9.1 Your personal information may be transferred to other countries, including to third countries or international organizations. The Company takes all necessary steps to safeguard the personal data you provide and to ensure that data users can assert their rights and access effective legal recourse.

9.3 To request information about the security measures we use to protect your Personal Data transferred to third countries or international organisations, email us at: support@cedartrustvex.com

10. Security of Personal Data

10.1 We have implemented appropriate organizational and technical measures to protect Personal Data, including safeguards against the accidental or unlawful destruction, loss, or modification of Personal Data.

10.2 We cannot guarantee that the security of your Personal Data will be maintained without error. Nor can we be held accountable for any intangible, incidental, or consequential damages arising from the use or disclosure of Personal Data. This includes, but is not limited to, any Personal Data disclosed due to transmission errors, unauthorised access by a third party, or any other cause beyond our control.

10.3 Legal or other obligations beyond our control may require us to disclose your Personal Data to third parties, such as public authorities. In these situations, we cannot control the security applied to your Personal Data by those third parties.

10.4 Personal Data cannot be transmitted over the internet with complete security. The Company cannot guarantee the security of any Personal Data you transmit to Us through the internet.

11. Hyperlinks to Third Party Websites

11.1 The website contains links to third-party sites and applications that are not under the Company's control. We are not responsible for how these sites or applications collect or process Personal Data. This Policy does not apply to any actions taken through them.

11.2 When you visit any third-party website or app, we recommend reading their privacy policies before deciding to access or use them. We also advise caution before providing any Personal Data to them.

12. Modifications to This Policy

12.1 We may update this Policy at any time. When changes are made, We will notify you by posting the updated Policy on our website.

12.2 We will also notify you of any significant changes to this Policy through methods we consider appropriate and by posting an announcement on our website.

12.3 Unless otherwise specified, any amendments take effect once the revised Policy is published.

13. Your Rights

13.1 You have the right to ask us to confirm the accuracy of the Personal Data we collect about you, to correct any errors, and to delete any Personal Data we no longer require. You may also restrict the scope and types of processing applied to your Personal Data.

13.2 If you are a resident of the EEA, please refer to this page. These rights apply to the information you provide in relation to your Personal Data. To exercise your rights, please send an email to the address below.

13.3 Right of access The Company can confirm whether your Personal Data is being processed. If it is, you may access that Personal Data. The Company will provide an electronic copy of the Personal Data currently being processed and may charge a reasonable fee for additional copies. If you request it, the data will be made available electronically. The right to access Personal Data must not conflict with the rights and freedoms of others. If a request would adversely affect the rights and freedoms of another person, the Company may refuse to comply or limit its ability to fulfil the request.

13.4 Right to rectification The Company may correct inaccurate Personal Data. You have the right to request that incomplete Personal Data concerning you be rectified, taking into account the purpose of processing.

13.5 Right to Erasure The following grounds apply: (a) the Personal Data are no longer required for the purpose for which they were collected or processed; (b) you withdraw consent and there is no legal basis for the processing; (c) you object at any time, on grounds specific to your situation, to the processing of Personal Data about yourself based on legitimate interests pursued by Us or by a third party; (e) the Personal Data are unlawfully processed; or (f) the Personal Data must be erased to comply with a legal obligation of the company. This right does not apply where the processing is necessary (a) to fulfill a legal obligation required to be processed under European Union law or Member State law; or (b) to establish, exercise, or defend legal rights.

13.6 Processing restrictions If you have concerns about the accuracy of your Personal Data, you may ask the Company to restrict the processing of that data. Where processing is restricted, your Personal Data may only be retained with your consent, or to establish, exercise, or defend legal rights, or to protect the rights of another natural person, or for reasons of significant public interest within the European Union or a Member State.

13.7 Right to data portability Where processing is carried out by automated means and is based on consent or a contract to which you are a party, you have the right to receive the Personal Data you have provided to the Company. You may request that your Personal Data be transferred directly from the Company to another controller, where technically feasible. Exercising your right to data portability does not affect your rights under the right to erasure. The right to data portability does not interfere with the rights or freedoms of others.

13.8 Right to object You may object at any time to any processing of Personal Data concerning you that is based on the legitimate interests pursued by the Company or a third party. This includes profiling based on those legitimate interests. Where we can demonstrate compelling legitimate grounds for the processing, we may continue unless you can show that your rights, freedoms, or interests override them, or that the processing is necessary for the establishment, exercise, or defence of legal claims. As regards direct marketing, you have the right to object at any time to the processing of Personal Data concerning you.

13.9 Right to withdraw consent You may withdraw your consent for Us to process Personal Data about you at any time. This does not affect the lawfulness of any processing carried out under your consent before its withdrawal. You have the right to lodge a complaint with your supervisory authority. You may file a complaint with a supervisory authority established by a member state to protect the fundamental rights of individuals regarding the processing of Personal Data within the European Union. The laws of the European Union and Member States may restrict your rights concerning Personal Data about you, as set out in this section 13.

13.10 We will provide the information requested under your rights in Section 13 of this agreement within one month of receiving your request. Where necessary, this period may be extended by up to two months, depending on the nature and number of requests. We will notify you of any extension, along with the reasons, within one month of receiving your request.

13.11 Unless section 13 of the law provides otherwise, the information you request under your rights in section 13 will be provided free of charge. Where a request is unfounded or excessive, in particular because it is repetitive, we may charge a reasonable fee to cover the administrative costs of providing the information or taking the requested action. We may also decline to act.

13.12 If we have doubts about the identity of the person who submitted your request, we may ask them to provide reasonable proof of identity.